Shipping, Return, and Refund Policy

Last updated:  February 6, 2024

Thank you for shopping at Chronic Joy®.

If, for any reason, you are not completely satisfied with your purchase, please review our policy on refunds and returns.

The following terms are applicable for any products that you purchase with us.


We are grateful for your purchase, so orders are generally shipped on the next business day for your convenience. We offer both USPS first-class and media mail, so shipping times may vary.

Your Order Cancellation Rights

You may cancel your order on the same day as it was placed because orders are generally shipped the next business day.

Please inform us of your decision.

Click here to contact us about your cancellation.

We will reimburse you within 14 days using the same means of payment as used when the order was placed.

Conditions for Returns

In order for the products to be eligible for a return, please make sure that your purchase was made in the last 14 days and that the product is in its original packaging.

If your product was damaged in shipping, please send a photo and replacement request within one day of receipt so we can quickly provide a replacement product.

Click here to contact us about your retrun.

Returning Goods

You are responsible for the shipping costs for all returns. Please send the return to the following address:

Chronic Joy®
1015 Lemira Circle
Waukesha, WI 53188-2952
United States

We cannot be held responsible for products damaged or lost in return shipment.

Contact Us

If you have any questions about our Shipping, Returns, and Refunds Policy, please contact us.

Click here to contact us with questions.

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